Look interested - Establish eye contact, adopt an open, alert posture., Inquire - Seek further information, probe with questions., Summarize - Paraphrase regularly to show you're paying attention., Test understading - clarify any points which are unclear to you., Encourage - make polite noises, show support, repeat keywords., Neutralize your own attitudes - resist the temptation to judge or criticize too soon.,

par

Classement

Style visuel

Options

Changer de modèle

Restauration auto-sauvegardé :  ?