1) Where can you find your emails? a) in your exbox b) in your inbox c) in your letter box 2) When emailing a stranger, the greeting should be a) Hello b) Dear Sir/Madam c) Hi 3) The person to whom you send an email is a) a recipient b) a receiver c) a receptionist 4) In an email, the accompanying documents are  a) enclosed b) attached c) joined 5) What does BCC stand for? a) Best Communication Channel b) Be Cool and Cooperative c) Blind Copy Copy 6) An effective business subject line should be a) detailed, interesting and funny b) short, descriptive and personal c) short, informative and specific 7) Why are subject lines important? a) to encourage people to open and read our emails b) to make it easier for people to search for and find our emails c) to be creative and produce original titles 8) You have to cancel a staff meeting from 2:00 to 4.00. Choose the best subject line a) Staff meeting 2:00 b) 2:00 meeting postponed c) Postponed staff meeting : from 2:00 to 4:00 9) Which ending is inappropriate for a business email? a) Sincerely b) Cheers c) Kind regards 10) What is inline commenting? a) comments at the bottom of the email b) comments and posts in the social media c) comments added within the content of a document

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