Who is calling please? - I am Felipe Reyes from Reida company., Who do you want to speak to? - Can you transfer me to the sales department?, Hi Paul, it’s Mark. How are you? - I am fine, thank you. How about you?, Is Mona in? (non) - No, Karl is not here at the moment., Can you call back later? - I already have her number., Can you spell your name? - I can call back in 2 hours., What is your phone number? - D-U-R-A-N-D, What is the reason for your call? - 0 6 2 1 3 2 4 7 2 5, Sorry, I don't understand. - I have a question for Sydney., Do you have his number? - Yes, I was asking for your name and phone number.,

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