1) Which is more formal? a) Hi,   b) Dear Mrs. Jimena, 2) Which is more formal? a) Thanks for your email. b) Thank you for your email. 3) Which is more formal? a) Please, send your resume. b) Can you please send your resume? 4) Which is more formal? a) Best wishes/kind regards b) All the best/best 5) Which is more formal? a) I'm writing about the factory's location. b) Where is the factory? 6) Which is more formal? a) Hello Robert! b) Dear Mr. Robert, 7) Which is more formal? a) How have you been? b) How's it going? 8) Which is more formal? a) Lovely to hear from you! b) I'm glad you took time to write.

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