1) What should a subject line be? a) Clear and concise b) Long and detailed c) Vague and unclear d) Irrelevant 2) How should you start an email? a) With a joke b) With a greeting c) Without a greeting d) With an emoji 3) What is a formal greeting? a) Hey b) Dear Mr. Smith c) Yo d) Hiya 4) What should you avoid in a subject line? a) All caps b) Keywords c) Relevance d) Clarity 5) What is a good closing? a) See ya b) Sincerely c) Later d) Bye 6) What should you include in a closing? a) Your name b) A joke c) An emoji d) Nothing 7) What is an informal greeting? a) Dear Ms. Michaels b) Hello c) To whom it may concern d) Dear Mr Smith 8) What should you do before sending an email? a) Proofread b) Ignore errors c) Add emojis d) Send immediately 9) What is a professional closing? a) Cheers b) Sincerely c) Take care d) Bye bye 10) What should you avoid in greetings? a) Misspelling names b) Using titles c) Being polite d) Formal language 11) Which of these are inappropriate greetings for a boss or teacher? a) Hello dear b) Hi dear c) Dear Ms Margo d) Hey there, 12) Which of these activities is very important for emails? a) Making sure the email address is correct b) Making sure you put your name at the end of the email  c) both a and b d) None of these are important

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