Continuous Professional Development - helps you to upskill your knowledge and deliver an effective practice, Roles and responsibilities - Clarity is essential if everyone is to know what is expected of them and their boundaries. This allows individuals to focus on their area of expertise. , Professionalism - Knowing your conduct, being reliable, and setting high standards. , Emotional Intelligence - The capacity to be aware of, control and express emotions. This is key to personal and professional development , Emotional Maturity - Is to manage your own emotions and understand them. , Reflection - This enables you to identify areas of strength and areas needing improvement. , National Occupational Standards - Employers expectations which guide the job description to make sure interviews are fair and relevant. ,

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