1) You should _________ interview questions to prepare for an interview. a) Practice b) Avoid c) Ignore 2) Which of the following is a common question asked during an interview?  a) How old are you? b) How many children do you have? c) What are your greatest strengths? d) How many jobs have you had? 3) When you enter an interview you should _________ the interviewer, shake their hand, and smile a) Ignore b) Praise c) Greet d) Warn 4) During an interview, it's okay to have _____________ answers, but you should elaborate and get your point across when necessary.  a) Short b) Boring c) False 5) After an interview, you should send the interviewer a(n) ______________. a) Acceptance letter b) Offer note c) Thank you note or email 6) True or False: You should only dress when interviewing for high paying jobs.  a) True b) False 7) True or False: You should mention negative things about your previous job during an interview. a) True b) False 8) Avoid starting answers with "I don't have real experience, but.." when answering questions. Rather discuss ___________________ a) Skip the question b) Ask the interview to ask another question c) the experience you have that potentially relates to the position d) Leave the interview 9) True or false: You can refer to the skills and experience on your resume when the interview asks questions.  a) True b) False 10) ______________ and memos are two of the most common forms of communication in business.  a) Surveys b) Business letters c) Text messages 11) The purpose of a ______________ is to explain why you are the best person for the job, and for your to go into more detail about your achievements, skills, and experience. a) Memo b) Cover letter c) Email d) Resignation letter 12) Your cover letter may change based on the _____________you are applying for. a) Position b) Memo c) Credit 13) True or False: A template can be used to create a cover letter.  a) True b) False 14) A cover letter includes all of the following EXCEPT:  a) how you heard about the job b) how you can benefit the company c) your skills & achievements d) explanation of why you quit your last job e) how you can fulfill the company's mission 15) ____________are used to share new information, persuade a reader to take action, and to be read quickly. a) Cover letters b) Demolition Letters c) Resignation Letters d) Memos 16) ________is a one page document that showcases your strengths, experiences, skills, and education. a) Resume b) Cover Letter c) Reference Letter  d) Job Interview 17) A letterhead contains your ______________so that the potential employer knows how to get in contact with you.  a) Grade b) Contact Information c) References d) Graduation information 18) True or False: References and objectives no longer need to be on a resume. a) True b) False 19) A ________________ can be used to describe experience, professional accomplishments, skills. Can replace experience on a resume.  a) Professional summary b) Exit slip c) Resignation form d) About me bio 20) Work experience should be listed in __________ order a) Your favorite b) Chronological  c) Least important d) Reverse chronological 21) In the experience section, you should use __________ at the beginning of each bullet point to show what your duties were during that experience. a) Adjectives b) Nouns c) Action Verbs 22) ___________________are skills that can be learned, easily proven, and measured.  a) Soft skills b) Hard skills c) Novice skills  23) Being a leader is an example of a _____________ skill because it's considered a "people skill" a) Soft skill b) Hard skill c) Novice skill 24) True or false: You are amazing. You can make a difference. The life that you live now, doesn't have to be the life you life in the future. a) True b) False

Word Processing Part 2 Review- Resumes, Cover Letters, Interviews, & Other Business Documents

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