Opening the conversation, “I wanted to talk about how the project went.” , “Can I give you some feedback on the campaign?”, Positive feedback, “You did a great job with…”, “I really appreciate your work on…”, Being critical diplomatically, “One thing that could be improved is…”, “Have you thought about…?”, "Maybe next time you could...?", Reacting to feedback , "That's fair, I see your point"., "I see what you mean"., "Actually, I think that happened because...", Balancing, "I agree, but at the same time...", "That's true - though I'd also add...", Closing the conversation, "Thanks for the feedback, I'll take your comments on board"., "I'll make sure to focus on X in the future".

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