1) Workplace conflict may be between a) Siblings b) Supervisors & Subordinates c) Neighbours d) Co-workers e) Providers & Clients f) Family members 2) The aim of Conflict management is a) To stop a fight b) To get your own way  c) To get someone to calm down  d) To reach a peaceful resolution e) To begin to de-escalate a situation f) To collaborate effectively 3) To improve my conflict management abilities I need to a) Listen effectively b) Express myself clearly c) Identify specific points of disagreement d) Express your own needs clearly e) refocus my perspective f) Make sure I get my point across 4) What are the 5 aspects of the Thomas -Kilmann Conflict resolution model. a) Accommodating  b) Reflecting c) Competing d) Compromising e) Avoiding f) Collaborating 5) Which of these are part of the 5 R's a) Reflecting b) Reframing c) Resolution d) Reconciling  e) Reputation f) Risk

Conflict Management

על ידי
הטבעה

לוח תוצאות מובילות

סגנון חזותי

אפשרויות

החלף תבנית

האם לשחזר את הנתונים שנשמרו באופן אוטומטי: ?