What's gone wrong today? Err...yes, well I ____ to have a problem sending emails. Can you be a bit more ____? Have you tried closing and opening the ____? Yes, I have. It didn't help one ____. What about restarting your computer? That ____ help. Has something gone ____ with the server again? Hmm... ____ like you may have somehow ____ the settings on your email programme. Either that or it could have something ____ with your Internet connection. I'm not ____ it's the connection. I have no ____ accessing the internet. In that case, it's probably your settings. I'll come ____ and try to sort it ____. It ____ like we have a serious problem.  The laptop has just ____ on me. Are you ____ it won't even start up? I don't ____ you made a backup of the data? What I ____ is that you get on to the organisers and reschedule your presentation.  I'm not sure ____ that ____, but it could make sense. 

Solving problems

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