1) What does solve mean? a) help the problem b) fix the problem c) break the problem 2) You have a problem with your wage/salary. You need to go to... a) Human Resources (HR) b) Your co-worker c) Reception d) Finance 3) You are asked to do a task you have not been trained for. What can you do? a) finish the task b) don't do it c) say that you need training d) tell someone else to do it for you 4) You need time off work to go to a funeral. You need to ask.... a) Co-worker b) Manager c) No one d) Human Resources (HR) 5) You've got a health appointment in work time. You need to... a) change the appointment b) work extra for the time missed at work c) ask to swap your day off d) all of the above 6) What other sources of support do we need? a) counselor b) family c) friends d) all of the above 7) If there's a problem at work, who do you go to first? a) Reception b) Line Manager c) Human Resources (HR d) Co-worker 8) If there's a problem at work, what do you do? a) have a plan b) ask for help c) see that there is a problem d) find a solution

Problem Solving (employability)

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