Closed - To get a quick response and to lead us to the next suitable question., Open - To allow us to find more information from the customer., Probing - To help find the cause of the issue., Reflective - Will give the questioner feedback on what happened., Leading - Designed to allow for a response the questioner really wants., Multiple-choice - Giving a person several answers can get them thinking about potential answers.,

Questioning Techniques

הדפסה
הטבעה

לוח תוצאות מובילות

סגנון חזותי

אפשרויות

החלף תבנית

האם לשחזר את הנתונים שנשמרו באופן אוטומטי: ?