Can I help you?, Yes, I bought these half an hour ago., Yes, I remember. Is there a problem?, Yes, I 'm afraid they are too small., What size are they?, They are eight. But I take a UK eight., Oh, right. Yes, A UK eight is a US nine., Do you have a pair?, I 'll go and check. Just a minute., I'm sorry. But we don't have these in a nine. But we do have these and they are the same proce. Or you can have a refund., I'll take this pair then, please., No problem. Do you have a receipt?, Yes, here you are..

EF preintermediate Practical English The wrong shoes (II)

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