1) Please let us know your requirements a) I'll deal with this........ b) What do you need? c) See you next week...... d) You haven't........ 2) Thank you for your email of 12 February a) I'll deal with this........ b) Could you......? c) Sorry, I can't make it...... d) Thanks for your email,..... 3) Unfortunately, I will not be able to attend the meeting a) Sorry, I can't make it...... b) Shall I.......? c) Please....... d) Thanks for your email,..... 4) I was wondering if you could....? a) I promise....... b) What do you need? c) Thanks for your email,..... d) Could you......? 5) I can assure you that...... a) I'll deal with this........ b) Don't forget that...... c) I promise....... d) I'm really sorry about...... 6) We note from our records that you have not..... a) Shall I.......? b) You haven't........ c) But..../Also....../So...... d) Don't forget that...... 7) We regret to advise you that...... a) Shall I.......? b) I'm really sorry about...... c) You haven't........ d) I'm sorry to tell you that..... 8) I will take the necessary action to solve this issue a) Sorry, I can't make it...... b) I'll deal with this........ c) Re........ d) Shall I.......? 9) We would like to remind you that.... a) Shall I.......? b) You haven't........ c) Re........ d) Don't forget that...... 10) It is necessary for me to....... a) I'll deal with this........ b) I need to......... c) Thanks for your email,..... d) What do you need? 11) Would you like me to.....? a) I'll deal with this........ b) Re........ c) Don't forget that...... d) Shall I.......? 12) However..../In addition...../Therefore a) I'll deal with this........ b) But..../Also....../So...... c) Could you......? d) I need to......... 13) I would be grateful if you could.... a) What do you need? b) Shall I.......? c) Please....... d) I promise....... 14) Please accept my apologies for.... a) I'm really sorry about...... b) Please....... c) I need to......... d) Could you......? 15) With reference to.....(or regarding...) a) Re........ b) Could you......? c) I'll deal with this........ d) I'm really sorry about...... 16) I look forward to meeting you next week a) Please....... b) But..../Also....../So...... c) See you next week...... d) Shall I.......?

Writing emails quiz - formal or informal?

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