TECHNICAL : Interviewing- is a conversational practice where knowledge is produced through the interaction between an interviewer and interviewee., Statistics- is the quantity that is computed from a sample., Evidence- is an outward sign of proofs to ascertain the truth of a matter., Generalization- is a general statement, law, principle, or proportion., OPERATIONAL: Employee satisfaction – number of days per month that the employee shows up to work on time., Possession – time taken to honk the horn at the car ahead after a stop light turn green., Items – number of people correctly solving a group performance-task., Public policy – new laws passed, institutional reform, change in corporate practice, etc.,

Examples of technical and Operational

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