Span of control - number of subordinates working directly under a manager, Organisational structure - shows levels of management division of responsibilities, Hierarchy - levels of management in any organisation from the highest to the lowest, Level of hierarchy - managers/supervisors/other employees who are given similar level of responsibility, Chain of command  - structure in an organisation which allows instructions to be passed down from senior to lower levels of management, Delayering - removing a whole level of management, Tall organisation structure has a - long chain of command,, Flat organisation structure has a - short chain of command ,

Organisation structure

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