1) 32. According to the man, what did customers complain about?  a) (A) The size of a space  b) (B) The price of a dish c) (C) The menu options d) (D) The operating hours 2) 33. What took place last month? a) (A) An industry fair  b) (B) A training session c) (C) A sales presentation d) (D) A culinary class 3) 34. Who will the woman e-mail? a) (A) An executive  b) (B) A cook c) (C) A critic d) (D) A consultant 4) 35. What does the woman say will happen tonight? a) (A) A film screening  b) (B) A live broadcast c) (C) An award ceremony d) (D) A music performance 5) 36. What does the woman want to know? a) (A) Whether the man performed in Chicago before  b) (B) Where the man was born c) (C) Why the man started a band d) (D) When the man plans to release his next album 6) 37. Why should the listeners call a radio station? a) (A) To register for an event  b) (B) To share a story c) (C) To get some apparel d) (D) To receive free tickets 7) 38. What is the conversation mainly about? a) (A) A rental unit  b) (B) A shipping address c) (C) A new workspace d) (D) A recent order 8) 39. Why does the woman need help? a) (A) She has too much to carry.  b) (B) She does not have directions. c) (C) She is unable to find some furniture. d) (D) She cannot make a decision. 9) 40. What does the man agree to do? a) (A) Report a problem  b) (B) Record some information c) (C) Confirm a purchase d) (D) Assemble a chair 10) 41. What did the woman do last week? a) (A) She traveled abroad.  b) (B) She installed machinery. c) (C) She conducted surveys. d) (D) She sent applications. 11) 42. What does the man request that the woman do? a) (A) Extend a deadline  b) (B) Submit some documents c) (C) Send some e-mails d) (D) Update a Web site 12) 43. What will the woman probably do next? a) (A) Read through some manuals  b) (B) Meet with a supervisor c) (C) Contact a delivery person d) (D) Take a short break 13) 44. What are the speakers mainly discussing?  a) (A) A grand opening  b) (B) A job interview c) (C) A safety inspection d) (D) An investor gathering 14) 45. What is mentioned about a factory? a) (A) It is almost ready for operation. b) (B) It requires more employees. c) (C) It must be relocated. d) (D) It has new equipment. 15) 46. What does the woman imply when she says, "You visited the facility recently"? a) (A) She wants the man to speak at an event.  b) (B) She plans to inspect a manufacturing plant. c) (C) She needs the man to adjust a work schedule. d) (D) She hopes to find out the cause of a delay. 16) 47. Where is the conversation taking place? a) (A) At a warehouse  b) (B) At a farm c) (C) At a laboratory d) (D) At a bakery 17) 48. What problem does the man mention? a) (A) A supplier made an error.  b) (B) Some products have expired. c) (C) Some policies have changed. d) (D) A service has been canceled. 18) 49. What does the man recommend? a) (A) Filing a formal complaint  b) (B) Returning at a later time c) (C) Placing an order online d) (D) Going to a different store 19) 50. What was recently e-mailed to staff? a) (A) A questionnaire  b) (B) An update c) (C) A schedule d) (D) A reminder 20) 51. What is mentioned about the employees? a) (A) They will sign an agreement.  b) (B) They will get more time off. c) (C) They will fill out surveys. d) (D) They will work overtime. 21) 52. What will probably happen in June?  a) (A) A complaint will be reviewed.  b) (B) Some policies will be evaluated. c) (C) Some benefits will be modified. d) (D) An employee award will be given. 22) 53. What type of business do the men most likely work for? a) (A) A clothing shop  b) (B) A furniture store c) (C) A real estate office d) (D) A moving company 23) 54. What does the woman want to do? a) (A) Make an exchange  b) (B) Compare some prices c) (C) Test out some merchandise d) (D) Utilize a discount code 24) 55. What is mentioned about a woman's product? a) (A) It will be inspected.  b) (B) It will arrive soon. c) (C) It is not damaged. d) (D) It is not available. 25) 56. Why is the woman calling? a) (A) To share travel plans  b) (B) To reserve some seats c) (C) To ask about accommodations d) (D) To extend an invitation 26) 57. According to the woman, what will take place next Saturday?  a) (A) A charity dinner  b) (B) A museum tour c) (C) A theater performance d) (D) A property showing 27) 58. What does the man say he will do? a) (A) Contact a restaurant  b) (B) Pick the woman up c) (C) Print out some programs d) (D) Look into admission rates

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