Quality Resources - If the resources which a business use are of a high standard then the finished product is likely to also be of a high standard., Quality Training for Staff - If staff training is of a high quality, staff will make less mistakes in their work which will result in a high-quality product., Quality Control - Checking quality at the end of production, Quality Assurance - Setting quality standards and making sure they are clear to staff before starting work. Products are checked at every stage of production., Quality Circles - Staff are organised into teams to discuss how the quality of products could be improved, Benchmarking - Investigate best practice in the industry. Aim to imitate these practices and processes into the business in order to achieve high quality, Total Quality Management - Everyone in the workplace is encouraged to think about quality in everything that they do. The Customer is at the heart of the entire production process,

QUALITY METHODS

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