Check grammar, spelling, and punctuation. - Be sure of who to send your email to. Double-check you've selected the correct name and think twice before clicking on 'Reply All' unless you really think everyone on the list needs to receive the email., Make the Subject field summarise the body of the email. - It must be clear, simple and direct, which will help the recipient understand immediately what the email is about. People might receive hundreds of emails a day, so it's crucial for them to prioritise them., Avoid capital letters, unless necessary. - It's easy to forget about them. Attach them before writing the email. , Don't underestimate cultural differences. - It must be short and focused on relevant details. Only write what is necessary so that the recipient can read it quickly, understand and move on., Use appropriate language. - Writing carefully means being formally correct., Use the To, CC and BCC fields correctly. - Awareness of different cultural backgrounds may avoid misunderstandings., Put a line of space between each paragraph. - Poor grammar, misspelt words and wrong punctuation are very unprofessional. , Keep your message concise. - Your message must include salutation, closing and signature., Check your message is complete with all parts. - Using line spaces makes the whole message neater and easier to read., Don't forget attachments. - Using upper-case, unless necessary, means shouting, which is rude. Use it only when you need to emphasise a particularly important point.,

Netiquette

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