Good evening, madam. - Hello. I have a reservation. My name's Jennifer Zielinski., Can you spell that, please? - Z-I-E-L-I-N-S-K-I, For five nights? - Yes, that's right., Can I have your passport, please? - Just a second... Here you are., Thank you. Can you sign here, please? - OK., Here is your room key. It's 306, on the third floor. The lift is over there. - The lift? Oh, the elevator., Yes, enjoy your stay, Ms Zielinski. - Thank you.,

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