Preparing the listener: There's something I've been meaning to talk to you about., There's something I'd like to talk to you about., Giving the message: I hope you don't take this the wrong way, but … , I don't want you to get the wrong idea, but …, It's just that, you know you borrowed some money from me?, I hope you don't mind me saying this, but..., Getting the other's point of view: Do you see where I'm coming from? , How does that sound? , How would you feel about that? , Do you know what I mean?, Suggesting a solution: I have a suggestion/an idea. , I'd feel better if you did this…,

Sort key expressions: Handling an awkward situation

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