RESOLUTION - The process of solving a problem or dispute to meet the customer’s needs., SOLUTION - An answer or fix to a customer’s issue, LISTENING - Actively paying attention to what the customer is saying to understand their concerns., FEEDBACK - Information from the customer that helps improve services or resolve their issue., CLARIFY - To ensure clear understanding by asking questions or repeating information., ROOT CAUSE - The underlying reason behind a customer’s problem or complaint., DECISION - A choice made to solve a problem effectively, PATIENCE - Staying calm and understanding when dealing with frustrated customers.,

Problem-Solving Skills

הדפסה
הטבעה

לוח תוצאות מובילות

סגנון חזותי

אפשרויות

החלף תבנית

האם לשחזר את הנתונים שנשמרו באופן אוטומטי: ?