1) What do you say when you want to complain about some thing you bought three weeks ago? 2) What do you say when you want to explain the problem to the cashier? 3) What do you say when you do have the receipts and you want to give it to the cashier? 4) what do you say for telling the cashier you want a new pair of shoes and you don’t want your money back? 5) What do you say when you want to express that you are happy to take a new different pair of shoes? 6) What do you say to thank the cashier for what she did for you?

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