1) Introduce your partner in two ways, 2) Ask to speak to someone, 3) Give a reason for the call, 4) State the aims of your research, 5) Meet a visitor at the reception, 6) Ask the client about the problem he/she has, 7) Make a complaint, 8) Ask when your partner is free, 9) Accept the date and time of a meeting.

BR p-i functional language revision 1-7 STUDENT B

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