Organization Behaviour - Study of human attitudes, personality, emotions and other individual characteristics, Organizational citizenship - the tendency of people to help one another, Organizational commitment - an employee's loyalty to and engagement with the organization, Personality - the set of characteristics that underlie a relatively stable pattern of behaviour in response to ideas, objects or people in the environments, Emotion - A mental state that arises spontaneously within a person based on interactions, Stress - Physiological and emotional response to stimuli that place physical or physiological demands on an individual and create uncertainty and lack of personal control when important outcomes are at stake. ,

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