heading - the first part of the email, closing - the last part of the email. when we are saying goodbye, body - the message, reply - same as to answer an email, forward - when we send an email that we received to someone else, subject - what is the email about, Bcc - Blind Carbon copy, Salutation - Greeting, such as "Dear...", Attachments - file sent within an email message, From - email of the person sending the message,

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