The recognised benefits of outsourcing include: • improved focus on ____ business activities - outsourcing can ____ your business to focus on its strengths, allowing your staff to ____ on their main tasks and on the future strategy • increased ____ - choosing an outsourcing company that specialises in the process or service you want them to ____ for you can help you achieve a more productive, efficient service, often of greater ____ • controlled costs - ____ achieved by outsourcing can help you ____ capital for investment in other areas of your business • increased reach - outsourcing can give you access to capabilities and facilities otherwise not accessible or ____ • greater ____ advantage - outsourcing can help you ____ knowledge and skills along with your complete ____ chain

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