What is the worst customer service experience you ever had?, How important is customer service for you?, What can companies do to improve their customer service?, Why do you think some employees at times do not provide good customer service?, Which products or services may require a high level of customer service? Why?, What is the level of customer service like in your country?, What do you think are the most important qualities of a customer service representative to have? Why?, How is the customer service of your job?.

BP2 - Customer Service

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