1) Give a warm Greeting a) Yo, what's up? b) Good Morning, how are you? c) Bye 2) Use the Customer's Name a) Thank you, Mrs. Stewart! b) Thank You! c) Have a nice day! 3) Give a fond farewell. a) Have a good day, Mrs. Harris. b) goodbye c) see you later 4) Always be responsive. a) give eye contact and answer the question b) walk away from the customer c) look the other way 5) A customer walks by you, what you you do? a) say, hello b) look the other way c) give them a high five 6) A customer asks you for help and you don't know the answer. What should you do? a) tell, them you don't know but you will ask the manager b) tell them you don't know c) look down at the floor

Customer Service - 2

Autor
Postavi

Top-lista

Vizualni stil

Postavke

Promijeni predložak

Vrati automatski spremljeno: ?