1) What types of online banking services are available for customers? a) Providing information and publishing it on social media b) Making card or cash payments directly to physical and digital merchants c) Internet banking, making payments and transfers, managing bank cards, notifying customers about their account transactions d) Automated transfers and fast payments without verification 2) What kind of information can you access from Internet Banking? a) Transactions history and discounts applied to your favourite shop b) Recommendations and reviews on goods that can be purchased through digital purchases c) Savings plan for future purchases d) Transactions history, recurring payments, alerts and notifications related to payments and account replenishments, account balance 3) Social engineering is used to: a) Develop the social relationships and improve the communication b) Break the passwords and steal personal data c) Manipulate and trick people into divulging personal data or clicking on malicious links d) Inform the public about how to carry out the commercial and financial transactions 4) How can you protect yourself from malware? a) By using an antivirus b) By navigating only on known websites c) By using an antivirus and navigating only on known websites d) By using an antivirus and navigating only on secured websites 5) You receive an email from no-reply@changepassword.com telling you that your email password has been cracked and you need to access a link to change it now, otherwise you will lose access to your email. What do you do? a) You access the link immediately to save your personal data b) You delete the email without accessing the link c) You click on the link in order to assess whether the email really comes from the site in question d) You don't click on that link. You log into the site by writing the address in the web browser and using Multi-Factor Authentication (MFA) and then you change your account password 6) Is it ok to have the same password on all accounts as long as you don’t tell anyone? a) Yes, because you have been doing it for years, and nothing bad has happened b) No, because it is not generally recommended to use the same password c) No, because it's recommended to use unique and strong passwords for each account to enhance your overall security posture d) Yes, it’s totally fine to use the same password for all accounts, because is too risky to keep in mind multiple passwords 7) What should you do to protect your device when you use a public Wi-Fi network? a) You should use the VPN security protocol b) You should select only the known network c) You should use the WPA2+AES security protocol 8) Digital payments refer to: a) Transfer of funds by obtaining bank loans b) Transfer of funds through bank deposits c) Transfer of funds by electronic means (internet, mobile devices or other electronic means) d) Transfer of funds by cash payments 9) The advantages of paying online do not include: a) Accessibility b) Keeping records of transactions c) Speed d) Security risks

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