1) A colleague must present to a client for the first time.Encourage them and offer supportive collaboration. 2) A representative from a partner company is visiting your office. Make them feel welcome and show interest in their business culture. 3) Two departments didn’t communicate well, causing a delay. Discuss what happened and agree on a better workflow together. 4) You sit next to a professional from another company. Start small talk, find common business interests, exchange contacts. 5) You are considering working with a new supplier. Ask questions about reliability and build a professional connection. 6) You receive an invitation to an after-work event, but you are busy. Decline politely while keeping the relationship positive. 7) Your company is hosting a networking dinner. Invite the partner politely and highlight advantages of attending. 8) You are working with colleagues you’ve never met in person. Build rapport, learn about roles, clarify how you’ll communicate. 9) Your team has communication problems. You suggest using a new tool (Teams, Slack, etc.). Explain benefits and gain support while showing respect for concerns. 10) You see an old client at a trade fair. You want to rebuild the partnership. Re-establish trust and propose reconnecting through a follow-up call.

Business Role Play Cards (relationship-building)

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