1) Celebrating a teammate's win a) Professional b) Unprofessional 2) A profile picture that shows inappropriate gestures a) Professional b) Unprofessional 3) An email in complete sentences with correct grammar a) Professional b) Unprofessional 4) Writing an email using slang or profanity a) Professional b) Unprofessional 5) Raising your hand in a video meeting a) Professional b) Unprofessional 6) Turns off social media during work hours a) Professional b) Unprofessional 7) Sending Hangout messages about work related issues a) Professional b) Unprofessional 8) Using kind words with a teammate a) Professional b) Unprofessional 9) Commenting on a work issue on social media a) Professional b) Unprofessional 10) Asking a client to call you back a) Professional b) Unprofessional 11) Cold transfer to another department a) Professional b) Unprofessional 12) Giving a client the phone extension of someone else for them to call for help a) Professional b) Unprofessional 13) Intentionally turning off video in video meetings a) Professional b) Unprofessional 14) Sharing personal content with a client that is off topic a) Professional b) Unprofessional 15) Interrupting someone speaking in a video meeting a) Professional b) Unprofessional

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