Could you speak up, please? - The caller is speaking too quietly. , Sorry, I didn't get that. - The person called didn't understand what the caller said. , Sorry, could you repeat that? - The person called wants the caller to say something again., Could you speak more slowly , please? - The caller is speaking too fast., Sorry, wrong number. - The caller has called someone by mistake., Could you spell that, please? - The person called didn't understand a name or a word.., I'll read that back to you. - The caller wants to check if they got the information right.,

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