1) When was the last time you lost your temper? What did you do? 2) Have you ever yelled at someone? 3) You broke up with your couple, he or she is calling you again. How would you react or think? 4) Think the last time you weren't very polite. What happened? 5) Think the last time you had an argument. What happened? 6) Think the last time you hung up on someone. What happened?

should have, could have, would have

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