Appearance - Your image; the way you dress, walk, sit, stand, Attendance - Showing up to work early and every day, Communicate - The ability to listen, write and read effectively, Attitude - This should be positive and enthusiastic; a warm and friendly personality; “ I can do it!”, Flexibility - Being able to work with new situations., Consistency - Same taste and level of customer service every time, Honesty - Speaking the truth and acting truthfully, Theft - Removing things from the business for personal use without permission, Leadership - Being able to take charge, motivate and lead your coworkers towards high standards., Interpersonal - Being able to work well with coworkers and working out conflicts between employees, Confidentiality - Keeping the secrets of the business, Ethics - Morals and values; Knowing right from wrong,

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