Initiating: Business Confirmation (LOI), Solution Handover Check List, Finalise Site For Implementation, Project Chartering, Internal/External Kick off meeting, Planning: Project Plan, Risk Assessment workshop and log creation, Discovery Sessions/Requirements Workshop, Detailed Business Requirements Document creation/sign-off, Solution Document sign off, Identify Statutory licenses & Certifications, Finalize Customer Contract, Define Handover to Ops Checklist, Tech Cost and Effort Estimate, Executing: Manpower Recruitment, Procurement – Order CAPEX and OPEX Items, Hardware and Infrastructure Procurement (Tech), Data Integration Mapping/Development, System Configuration and set-up, End-to-end Testing (integration testing), User Acceptance Testing, Inventory Transition Plan, SOP Staff training, Cutover Analysis and Data Cutover, Go/No Go Decision, Promotion to production environment, Golden Transaction/Smoke Test, Monitoring & Controlling: Monitoring & Controlling Hypercare Support, Business Continuity Plan (BCP/BCM), Process first customer invoice, Procurement Completion Reports sign-off and payment, Initiate Handover to Ops Checklist, Closing: Lessons Learned Workshop/Report, BCP/BCM sign-off, First Month review with Customer, Customer Satisfaction Survey/Internal Survey, IT support/ticketing model confirmation, SOP handover to Ops/sign-off, Complete Handover to Ops Checklist, Handover Project and Docs to Ops,

Glide Framework Version 16 Mapping

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