PLAN: Brainstorm the content you need to include, Clarify your purpose of writing, Identify your reader's profile and needs, Identify any actions that the reader needs to take, ORGANISE: Choose an appropriate structure to organise content, Arrange content into the chosen structure, Group together related notes on content, WRITE: Use bullets for lists of information and numbers for sequences, Use formality that is suitable for the reader, Write in clearly structured paragraphs, Write according to your plan - don't worry about grammar, EDIT: Read it through and create any additional content needed, Correct any spelling or grammar errors, REVIEW: Ask someone to read through what you have written to see if it makes sense, Do a final review for consistency after taking a break,

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