Positive Body Language: Smiling with mouth and eyes, Leaning forward (but not too much), Giving eye contact, Relaxed facial expression, Head nodding occasionally, Steady breathing, Gesturing with hands whilst speaking, Raised eyebrows whilst smiling, open body posture, mirroring the other, Negative Body Language: Invading personal space, No eye contact/looking around, Frowning, Staring, Yawning, Pointing hands or fingers, Tapping fingers or pen, Playing on mobile phone, Interrupting someone who is speaking , crossed arms or legs,

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