Conflict, is a process in which two or more parties with different goals, interests, views or needs enter into confrontation., Causes of conflicts, Poor communication: unclear instructions, misunderstandings between departments, Prevention, Conflict prevention and anticipation as an effective way to resolve them, Strategies and methods for resolving conflicts, Avoidance, Accommodation,Competition,Compromise, Cooperation Cooperation , Conflict management, the process of managing conflict situations, which includes their prediction, diagnosis, prevention, regulation and resolution in order to minimize negative consequences and use constructive potential for development., mediation, a neutral third party (the mediator) facilitates a discussion between the conflicting parties.

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