The company website crashes on launch day. What was it for the team?, a setback, After several product failures, the company finally reports success. What does it experience?, an upturn, Scientists finally invent a battery that lasts for weeks without charging. What did they make?, a breakthrough, The merger created a stronger, more innovative company. What do we call the final result?, the outcome, A customer screams at a cashier for no reason. What kind of reaction was that?, an outburst (of anger), A company doubles its subscription price overnight, and angry customers cancel in protest. What did it cause?, a backlash, A retail chain goes bankrupt because it never moved online. What was the result?, its downfall, Someone earns extra money each month from renting out their old camera equipment. What do they gain from it?, (additional) income, A company releases its new software worldwide in one day. What do we call it?, a rollout, Fans waited five years for a sequel that turned out boring. What was it for them?, a letdown, A factory fire delays production for months. What was it for the company?, a setback, A medical team discovers a treatment that stops a rare disease. What kind of discovery was that?, a breakthrough, The economy improves after months of inflation. What's happening in the economy?, an upturn, A celebrity promotes an unhealthy diet and faces criticism on social media. What did she face?, a backlash, A once-famous brand refuses to modernise its design and slowly disappears. What did it lead to?, its downfall, After the tech firm rolled out its new product, there was a sudden surge of interest from investors. What was that reaction?, an outburst (of interest)

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