1) Which report is most useful for preparing amenities and special services before a guest arrives? a) No-Show Report b) Arrival List Report c) Special Requests Report d) In-House Guest Report 2) Tanggol Dimaguiba claims they checked in, but the system doesn’t show them as present. Which report should be checked first? a) Reservation Report b) Arrival List Report c) In-House Guest Report d) Cancellation Report 3) Garciano Hotel needs to analyze guest behavior patterns over time (like missed arrivals), which report helps the most? a) No-Show Report b) Cancellation Report c) Departure List Report d) Arrival List Report 4) What combination of reports would best help you manage check-outs and plan housekeeping assignments? a) Arrival List b) In-House Guest c) Room Status and Departure d) Special Requests and No-Show 5) Ms. Manalo, the hotel manager, wants to review all active and future guest bookings including payment statuses. Which report do they need? a) Reservation Report b) Arrival List Report c) In-House Guest Report d) Special Requests Report

Key reports

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