Do you usually try to avoid confrontation, or do you prefer to confront problems directly? Why?, Can you describe a time when a situation started to escalate? What did you do to resolve it?, Have you ever had a dispute or quarrel with a friend or colleague? What was the reason?, What do you do when someone shows aggressive behavior? How do you stay assertive but calm?, Do you think it’s better to let something go or to argue about it? Give an example., What kind of situations create tension for you? What can trigger you off?, Do you think it is important to clarify principles during a conflict? Why or why not?.

conflicts

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