Shopping for clothes, Can I help you?, Would you like to try it on?, The changing rooms are over there., How would you like to pay?, Make sure you keep your receipt., Making complaints (shop assistant), What’s wrong with it?, Do you have your receipt?, We can exchange it for a new one., Making complaints (customer), If it doesn’t fit , can we get a refund?, I bought this dress last week but the zip doesn’t work., I think it’s faulty./It shrank./There’s a hole in it./The colour ran., I’d like a refund please.

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