A guest arrives before the room is ready., A guest asks where to eat nearby., A guest wants directions to Pelourinho., A guest asks if the hostel has Wi-Fi., A guest wants to know what time check-out is., A guest asks whether it is safe to walk around at night., A guest wants to leave a suitcase at the hostel before check-in., A guest asks if breakfast is included in the reservation., A guest cannot find the shared kitchen., A guest wants a recommendation for a local attraction in Salvador., A guest asks if they can pay by card., A guest says the room key is not working., A guest wants to change from a shared room to a private room., A guest asks where they should keep their passport and valuables., A guest wants to know how to get to Elevador Lacerda., A guest asks if they can leave their luggage at the hostel after check-out., A guest arrives at reception and you need to confirm their reservation and identity., A guest is speaking very quickly and you do not understand their question completely., A guest asks what they should do if they return to the hostel late at night., A guest is checking out and asks what they need to do before leaving.

#32. Basic Hostel management

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