I’m afraid the line is busy, I am calling to fix/agree on another time, We can confirm Thursday at 2 o’clock, We can make it after lunch, We're available before dinner , I'll put you through, Which would be convenient for you?, Tom and Pat are tied up this week, Do you mind if we move/put it back to next week?, Could we postpone it to the next month?, Which day do you have in mind?, hold the line please!, does Wednesday suit you?, Can i take a message?, May I take you number?, Can i get him to call you?, I'll give him the message, Could you transfer me to another department?,

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