1 - Dear Sir/Mam,, 2 - I am writing this letter to express my concern regarding the issues related to public transportation service faced by the people residing in Lok Nagar, New Delhi., 3 - There are various problems people face due to inconvenience caused by the public bus service, for example, buses don’t reach the bus station on time, buses are in poor conditions and misbehaviour of bus conductors is a major concern., 4 - As buses are always delayed, working professionals are not able to reach on time due to this. Secondly, the condition of public buses is really bad to an extent that windows are broken and there’s no sign of cleanliness in the buses. Moreover, the bus conductors do not behave well with the passengers as there have been fights with the passengers many a times. This has led to poor impression of public transportation system., 5 - I suggest if some changes are implemented, it can solve all the problems that people are experiencing. Firstly, bus drivers should be strictly informed to reach the bus stations on time and they should be monitored for this as well. Another issue regarding keeping the buses clean should be resolved by appointing sweepers. Lastly, bus conductors should be strictly advised not to indulge in fights with the passengers and strict actions should be taken against them in case they do not improve their behaviour., 6 - I hope that you would give due consideration to all these suggestions and take proper actions for the same., 7 - Yours faithfully,, 8 - Jayant Mishra,

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