Statistical infrequency - A mathematical way of identifying and explaining abnormal behaviour., Normal distribution - Can measure statistical infrequency by looking at a normal distribution, the majority of people will be in the centre. , Deviation from social norms - Abnormality is behaviour that is different from the accepted standards of behaviour in a society., Failure to function adequately - When an individual is not able to cope or function in everyday life., Deviation from ideal mental health - Occurs when someone does not meet a set of criteria for good mental health., Self-actualise - A criteria set out by Jahoda meaning the ability to visualise and reach their potential., Phobia - instances of irrational fears that produce a conscious avoidance of the feared object or situation., Classical Conditioning - learning through association, Operant Conditioning - takes place when our behaviour is reinforced (rewarded) or punished., Systematic desensitisation - Is a behavioural therapy designed to gradually reduce phobic anxiety, Flooding - exposing people with a phobia to their phobic stimulus,

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