We need to deal with Simon’s behaviour. So_______________? - what are our options, A This just isn’t working. B OK, so let’s_______________. - consider another approach, A What shall we do? B The next thing_______________. - to do is e-mail Adrienne, A We have to stop people using Facebook. B I’m with you up to a point but_______________. - it may not work, A We can give you 30 days’ credit. B We_______________. - were hoping for 60, A I need these by Friday. B Unfortunately, we can’t_______________. - deliver any earlier, A We want payment on delivery. B It_______________. - could be a problem, A I can give you a 10% discount. B We_______________. - were looking for 15,

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