Aggressive: talks over others, glares at others, invades personal space of others, tries to control the group, makes demands of others, Assertive: speaks openly, makes good eye contact, uses an open stance, participates in the group, keeps to the point, Passive: is afraid to speak up, avoids looking at others, slouches and withdraws, isolates self from the group, agrees with others despite personal feelings,

Assertiveness

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