1) A tall structure has a short chain of command a) True b) False 2) Which of the following is NOT a disadvantage of a tall structure? a) Decisions that require information from the various levels can take a long time to be made b) Inability to change quickly also makes the business vulnerable to changes in the market in which it operates c) It can also lead to increased levels of stress for the management as they have a wider span of control d) Communication can be slow 3) Which of the following IS an advantage of a flat structure? a) Customers’ needs are not quickly identified and dealt with b) t is much slower for information to flow up and down the organisation c) The business is more able to respond quickly to changes in the market d) There is no need to fund a permanent structure 4) Which of the following represents a matrix structure? a) b) c) d) 5) How many managers could a member of staff in a matrix structure have to answer to? a) 1 b) 5 c) 2 d) 3 e) 4 6) Decentralised decision making control within the organisation is maintained a) True b) False 7) Which of the following has a wide span of control? a) Matrix b) Centralised c) Entrepreneurial d) Tall e) Flat f) Decentralised 8) Which of the following has a narrow span of control? a) Matrix b) Centralised c) Entrepreneurial d) Tall e) Flat f) Decentralised 9) Which of the following has only one or two key decision makers? a) Matrix b) Centralised c) Entrepreneurial d) Tall e) Flat f) Decentralised 10) Which of the following allows staff to feel empowered? a) Matrix b) Centralised c) Tall d) Flat e) Entrepreneurial

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